How FinTech is shaping financial services?

5 min readApr 5, 2021

The FinTech market is known for its forefront innovation, and running after making customized alternatives for their end-clients and shoppers. FinTech in financial puts information examination to use for offering modified monetary administrations to clients, guaranteeing total execution over the web and cell phones.

Key Trends Reshaping the Fintech Sector:

COVID-19 has accelerated the adoption of digital technology in nearly every facet of life. Digital and financial literacy are expected to skyrocket by 2020. This allowed banks and financial services firms to enter markets that had previously been off-limits to them. With more people having access to their services, the financial services and banking industries are increasingly relying on technological solutions.

Biometric Security Systems

Service providers and customers will be more vulnerable to cyberattacks as banking, and other financial services become more widely available and affordable, and the number of transactions increases. Security protocols and measures must be tightened by banks and financial services firms. They must, however, do so without jeopardizing customer convenience. This is where biometric technology comes into play.

it can ensure a fast and smooth user authentication flow while protecting user data by using biometric security systems. The use of biometric security systems to make sure safe authentication methods is expected to increase dramatically in the coming year.

Digital Banking

The continued growth of digital banking services, as well as the emergence of digital-only banks, will be a prominent trend in 2021. People avoided bank branches and premises in the aftermath of the pandemic, fearful of contracting the virus. They gained a better understanding of digital banking services and tools. As a result, a growing number of people choose to manage their finances using their smartphones and computers rather than standing in long lines or filling out tedious paperwork, making digital banking a popular option.

Autonomous Finance

Algorithm-driven services make up autonomous finance. By understanding customers’ goals, spending habits, and risk appetite, they hope to provide customized and optimized experiences. Fintech apps are the building blocks of autonomous finance, assisting individuals in managing their finances and achieving their financial objectives. Autonomous finance, which includes fintech apps, will expand significantly in 2021 as digital and financial literacy rises.

Major FinTech Trends to Watch for in 2020:

The disruption in the fintech industry is very much visible as it impacts everyday consumers and businesses of all sizes. It is also a highly regulated sector with regulators and governments aware of the need to protect consumers as well as businesses.

Let us look at the top fintech trends in 2020:

The popularity of Neobanks and Challenger Banks

Challenger banks are established institutions looking to compete with traditional banks. Neobanks, on the other side, are usually entirely online, or mobile providers.

Both types of banks are now challenging the traditional banking system, offering a variety of cards, accounts, loan products, share trading, payments, and investment options. In a low-interest-rate environment, neobanks and challenger banks might focus on higher savings rates, lower charges, and responsive, seamless services as well as products.

Robo Advisors

Fintech is expected to reshape the trading and investment sector in the coming years. In 2020, more low-cost investment offerings and stock trading can be made possible by fintech players. This could lead to new players capturing a large percentage of the market.

For instance, Robo-advisors have not yet fulfilled the prediction of gaining significant market share, but they have fuelled the creation of innovative tech tools for investing that is now used across the wealth management industry.

AI and ML

AI and ML have been a popular fintech for a long time. They have accelerated the rapid growth and development of new technologies in the fintech industry.

FinTech can build AI-powered chatbots that function as personal digital assistants to assist customers in completing simple transactions, such as making payments, viewing their account balances, or getting personal savings or investment advice on the basis a customer’s transaction history.

Key Digital Payment Trends to Know :

With the growing development in technology, the banking industry is gradually transforming. Some companies have obtained results in the banking and fintech sector. The emerging demand for digital banking services has led to the extensive adoption of several innovative technologies such as artificial intelligence and machine learning.

Here are four digital payment trends in the fintech industry:

Collaboration :

It has become challenging for any institution to work on improving as the banking industry changes quickly. By working together, banks can broaden their platforms and products into new markets, engage with new customer segments and increase. Flexibility is crucial when it comes to partnership.

To adjust to the changing market environment, companies need to cooperate without renegotiating their relationships. Working together makes it possible to incorporate easily with current products and systems. By collaborating with each other, digital fintech software providers can assure effective integration with credit unions and banks, alleviating external and internal conflict.

Artificial Intelligence (AI):

AI introduces changes in all sectors of the financial services industry, and it is already popular with exceptional customer service software implementing chatbots and other smart systems.

AI in financial institutions enables quick transactions and convenience to customers according to their demands. With real-time complex rules and methods, KYC systems, AI inspection, and risk-management can become vital in the middle office. Also, implementing machine learning in the back office can automatically power the simple credit underwriting model.


Blockchain ensures a global transformation in financial systems and provides new technology and a new belief of decentralized money that targets on removing centralized processes. This blockchain principle has led to establishing different online peer-to-peer financing platforms that allow monetary negotiations to occur in a decentralized way and enable the creation of cryptocurrencies. Read More….

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I am a technology blogger, who loves to read and write on the latest in technology.