The advent of cutting-edge technologies has revolutionized the food ordering and delivery industry. As a result, restaurants have been able to increase delivery by 20 percent in the past five years. Estimations reveal that online food delivery sales will grow as high as $220 billion by 2023. According to Deutsche Bank’s predictions, $24 billion online grocery market will surge to 120$ billion by 2025. The reason behind this improvement is the recent proliferation of delivery models as well as fleet types. In addition, smartwatch, as one of the significant tech innovations, is taking food delivery optimization to the next level. Food delivery companies can link their dedicated iOS and Android apps to smartwatches for improved and accurate updates.
The market is witnessing even more innovation as restaurants are actively partnering with third-party companies for food delivery. These third-party companies specialize in assisting restaurants with takeaway orders. Aggregators, for instance, offer an online marketplace wherein consumers can easily locate a restaurant and place an order. Similarly, the new-delivery players help consumers in making a comparison between various food offerings within an app.
The modern food ordering and delivery tech solutions and services companies are continually proving their value, driving customer experience and bottom line for restaurants. We hope this issue of Food and Beverages Tech Review helps you build the partnership you and your firm need to drive success.
We present to you Food and Beverages Tech Review’s “Top 10 Food Ordering and Delivery Tech Solution Providers — 2019”.
Founded in 1986, PDQ Signature Systems is a market leader as a POS solution provider to quick service restaurants, pizzerias, bars and fine dining establishments throughout the US and Canada. Their POS system is so holistic in nature that their PDQ POS is integrated in a package with PDQ Security, a comprehensive, compliant and cost-effective cyber-security platform that helps protect a client’s entire environment from data breaches and cyber-threats. Apart from providing POS software, it always offers a wide array of POS hardware products such as POS Tablets ,Self-Serve Kiosks, Drive-Thru Kiosks, Customer-Facing Video Display Units and many more
Check This Out: PDQ Signature Systems
Pepper provides digital solutions to a diverse range of companies across hospitality segments, helping them grow brand loyalty and revenue by redefining customer engagement. Pepper has developed a one-stop-shop solution that allows hospitality companies to enhance their staff and customer experience by simplifying ordering and payments, improve operational efficiency that in turn drives revenue and brand loyalty, and execute effective marketing campaigns. Pepper’s robust platform, built for mobile and web, has a host of innovative customer-facing capabilities and features that cater to different hospitality segments. Pepper’s platform enables better customer segmentation by understanding the customer’s buying behaviour through the orders placed and looked at and actions on the platform
Check This Out: Pepper
A FOH, food ordering and delivery technology solution provider, WaitBusters helps restaurants transition from third-party delivery apps to their own proprietary platforms. WaitBusters facilitates this transition by helping restaurants establish a prominent online presence through a number of different services. Some of them include a robust application Delivery-as-a-Service (DAAS) that allows restaurants to eliminate the process of hiring an external delivery partner, and a Bring-your-own-Driver (BYOD) service model whereby restaurants can hire their own drivers. WaitBusters also offers an omnichannel marketing experience, allowing customers of restaurants to order food through web, SMS, Facebook Messenger, and Amazon Alexa, besides just their proprietary platform
Check This Out: WaitBusters
Chowly is focused on providing innovative solutions for the growing third-party Online Ordering System (TOOS) industry. Chowly was created to solve a genuine problem within the restaurant industry, which are errors of manual order entry into point-of-sale (POS). Chowly integrates third-party online ordering platforms with the restaurant point of sale (POS). Efficiency focused, Chowly is continually growing its services to provide TOOS to Point-Of-Sale (POS) integration services across several POS platforms. The company’s approach is to streamline and digitize the ordering process, eliminating the need for manual order entry
Check This Out: Chowly
Data Tech POS
Data Tech POS, Inc. is a leading point of sale provider offering Focus POS systems. The company’s experience and expertise in proving point of sale (POS) systems to the hospitality industry help businesses with smooth and efficient operations while improving their bottom line. Data Tech is committed to creating and maintaining strong relationships with its customers, built on a foundation of excellence. From their top-of-the-line hardware and software to their dedicated customer service and support, Data Tech POS delivers solutions that provide the functionality a business needs to be profitable and competitive
Check This Out: Data Tech POS
Headquartered in Montreal, Quebec Lightspeed HQ is bringing cities and communities to life by powering independent businesses. They provide their customers with a simple way to build, manage, and grow their retail, restaurant, or eCommerce business, and create a best-in-class customer experience. The solutions offered by Lightspeed are Point of Sale, Retail, Software, POS, iPad, eCommerce, Multi-Store, Multi-Store Pro, Cloud POS, Lightspeed Retail, Lightspeed Restaurant, Omnichannel, Loyalty, Delivery, Payments, ePOS, eCommerce, Restaurant software, and Retail software. Their end-to-end solutions unify inventory, customer management, sales, and analytics across all channels, in-store, and online
Check This Out: Lightspeed
Olo is the on-demand interface for the restaurant industry, powering digital ordering and delivery for over 300 restaurant brands across 70,000 locations. The company’s enterprise SaaS platform is best suited for multi-location restaurant brands. The enterprise-grade software powers every stage of the digital restaurant transaction, from fully-branded guest interfaces to the back-of-house order management features that keep the kitchen running smoothly. Olo is a pioneer in the industry, beginning with text message ordering on mobile feature phones. Today, over 100 million consumers use Olo to order ahead or get meals delivered from restaurants
Check This Out: Olo
Omnivore empowers restaurant brands to digitize their guest and operational experience in a meaningful and sustainable way. They deliver an end-to-end suite of solutions built on data and insights that help optimize the essential elements of the digital restaurant experience; online ordering, pay at the table, 3rd party delivery, reservations, loyalty, inventory, labor, and analytics. All of these solutions integrate entirely into the restaurant POS system for operational efficiency, future agility, and leveraging of data. Omnivore was founded on the belief that there had to be a better, more straightforward way to connect restaurants to technology
Check This Out: Omnivore Technologies
Established in 2017, Ordermark is an expert at Online Ordering Management for Restaurants. Headquartered in Los Angeles, CA Ordermark offers a system that takes the orders from different online ordering services and sends all of them to a single thermal printer in your kitchen. The company helps to set up each online ordering service and is available to help to arrange delivery drivers and troubleshoot problems that arise. The firm provides restaurant, software, printing, promotions, retail, and delivery. The primary mission of Ordermark is to become a trusted partner to restaurants everywhere
Check This Out: Ordermark
Initially founded in 2009, Zuppler is a mobile and web-based food ordering platform. Headquartered in Conshohocken, PA., the company provides ubiquitous, white-labeled technology with unlimited customizations for clients around the world. Zuppler has partnered with the Dallas Cowboys, Bryn & Danes, Live Nation, The Rose Bowl, Cousin Vinnys Pizza, Protein Bar, Boloco, and thousands of others. Zuppler menus attract hungry, savvy professionals, and young families in urban and suburban cities across the nation. Zuppler has the ability to scale rapidly in order to cover a significant flux in orders during peak times, nationwide
Check This Out: Zuppler